Get inspired

https://business.critizr.com/en/havas-voyages-customized-and-enhanced-its-customer-relationship-score-by-14-by-fusing-digital-with-local 

How Havas Voyage (Carlson Wagonlit Travel) customized and enhanced its customer relationship score

https://business.critizr.com/en/download-business-case-monoprix

How do you implement a Voice of the Customer Program? 

From timings, team involvement and key goals - here's everything you need to know

How Eram relies on customer feedback to improve customer experience

https://business.critizr.com/en/download-business-case-monoprix

Discover the best tips for setting up your project ! 

https://business.critizr.com/landing/replay/the-keys-to-measuring-customer-satisfaction-successfully

 How Monoprix engages the entire company, shop-floor to boardroom, in customer feedback management and CX.

https://business.critizr.com/en/download-business-case-monoprix

 What are the main factors that impact customer experience in the food industry ? Check out the top 10 sources of customer dissatisfaction in this study! 

https://business.critizr.com/en/download-ebook-customer-centricity

A step by step guide gathering all the requirements that you need to think about before launching your VoC strategy.  

https://business.critizr.com/en/download-ebook-customer-centricity

Everything you need to know to get started with the NPS in this ultimate guide: what is it for, for whom, when and how to ask the NPS question?...

https://business.critizr.com/en/download-ebook-customer-centricity

You are going to become a customer-centricity pro!

https://business.critizr.com/en/download-ebook-customer-centricity

Carrefour uses Critizr to empower its stores to be accountable for customer relationships

https://business.critizr.com/en/case-study-carrefour-uses-critizr-to-empower-its-stores