The Proud of my Store 2021 winners took to the stage at Retail Week Live to share their stories and insider tips on how to deliver an exceptional in-store service.  Hosted by Hazel Morton from ...

Our first Proud of My Store winner was The Cakery in Leamington Spa. Owner Gemma Hancocks tells us more about how COVID has brought a new dynamic to her business, getting back to basics with ...

The New Look store in Banbridge, Northern Ireland may be small, but its ambition to be known for world-class customer service is mighty. Here store manager Michael Baird talks about his teams’ Proud ...

The Co-op Food store in Hornchurch, Romford scooped our second monthly prize after impressing the judges with a story of triumph over adversity in their local area. Manager Claire Saunders explains ...