Our first Proud of My Store winner was The Cakery in Leamington Spa. Owner Gemma Hancocks tells us more about how COVID has brought a new dynamic to her business, getting back to basics with ...

The New Look store in Banbridge, Northern Ireland may be small, but its ambition to be known for world-class customer service is mighty. Here store manager Michael Baird talks about his teams’ Proud ...

The Co-op Food store in Hornchurch, Romford scooped our second monthly prize after impressing the judges with a story of triumph over adversity in their local area. Manager Claire Saunders explains ...