The ultimate guide to Customer Centricity

Wednesday, january 1 2020

Want to know everything about Customer Centricity? How to go from thinking to taking action? Take a look at our guide with real world examples from Zappos, Amazon and Flunch.

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Discover how to close de gaps between your store teams and head office to drive business value.

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Webinar

[Mind the Gap] Why store teams have the answers to your retail challenges
Forrester research commissioned by Critizr.

If your business has survived COVID-19 and the ‘Death of the High Street’ - what’s your next move to ensure further success?

Times have changed, and customer strategies that once worked to overcome past challenges won’t cut it in today’s world as we enter a realm of higher demand for digitalisation, brand convenience and customer frugality.

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Cheat Guide

Fashion & Beauty Industry: Customer Obsession Cheat Guide [Forrester]