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eBooks

Handling customer feedback

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The third edition in our series is all about customer engagement! Acquire the keys to unlock the best practices of managing customer feedback.

 

http://business.critizr.com/en/ebook-handling-customer-feedback

eBooks

How to collect customer feedback ?

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The second edition in our series is all about customer engagement! Mobile app, store locator, etc. Find out more about the different customer feedback channels.

 

http://business.critizr.com/en/ebook-collect-customer-feedbacks

customer case

Flunch

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Thanks to Critizr, customers at Flunch can communicate directly to restaurant managers!

 

http://business.critizr.com/en/case-study-flunch

customer case

Total

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Critizr enabled Total to increase customer feedback on its service stations by 30%.

 

http://business.critizr.com/en/case-study-total

eBooks

Discover the customer engagement theory

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First edition in our series is all about customer engagement! Discover this and the strategic goals linked to it. 

 

http://business.critizr.com/en/discover-the-customer-engagement-theory

eBooks

Our 10 convictions of customer relations

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Read about our 10 convictions concerning the collection, processing, evaluation and qualification of customer feedback.

 

http://business.critizr.com/en/our-10-commandments-of-customer-