[Webinar] Customer Behaviour and The New Retail Journey

Friday, march 5 2021

At the end of 2020 Critizr conducted a survey of European Retail Leaders assessing how the pandemic had affected their customer journey.

Join us in this session, as we discover the main lessons and share testimonials from our participants, to help you stay ahead of the game and evolving Customer behaviour.

Recent posts

Forrester research commissioned by Critizr.

If your business has survived COVID-19 and the ‘Death of the High Street’ - what’s your next move to ensure further success?

Times have changed, and customer strategies that once worked to overcome past challenges won’t cut it in today’s world as we enter a realm of higher demand for digitalisation, brand convenience and customer frugality.

Download this report

Cheat Guide

Fashion & Beauty Industry: Customer Obsession Cheat Guide [Forrester]
Forrester research commissioned by Critizr.

The DIY landscape has been facing many challenges over the past 5-10 years. From pre-existing conditions, such as digitalisation and e-commerce, to the COVID-19 crisis and a crowded market, customers have a lot of alternatives to choose from when a brand doesn't meet their expectations.

Download this report

Cheat Guide

DIY and Home Industry: Customer Obsession Cheat Guide [Forrester]