Watch the webinar now!
You missed our web conference on May 26th? Do not panic, here is the replay!
Take a coffee break to discover the Net Promoter Score indicator, measured by the biggest brands: definition, calculation, collection ... Apple and Amazon consider the NPS as the most reliable KPI.
A webinar presented by Hajar Baizza, NPS expert at Critizr
- What is NPS
How to calculate your NPS
- NPS Relational, Transactional ... the differences
How to Build Your NPS Questionnaire
And all the questions you might ask yourself!