<img height="1" width="1" style="display:none" src="https://www.facebook.com/tr?id=140662099762531&amp;ev=PageView&amp;noscript=1">

eBook

  • Customer relations needs to be multichannel and an ongoing effort.
  • Customer/business relations must be
  • Evaluations and interactivity are complementary.
  • There should be a simple process for customers to give their feedback.
  • Customer consideration is the first step towards satisfaction.
  • Proximity allows for personalized customer relations.
  • Customer relations are a collective process.
  • Understanding your customers starts with knowing who they are.
  • An engaged customer is a valuable customer.
  • Each customer is a form of media in their own right.

Fill out the form on the right to download your e-book now.

ebook our 10 convictions

Download now: