[EBOOK]

BECOME AN NPS EXPERT 

VOLUME 1


Does the Net Promoter Score ring any bells?

Described by its creator as a "decisive question",  the Net Promoter Score is the recommendation metric that you have probably already heard about. Very popular in the Anglo-Saxon markets, the NPS has become increasingly popular with major European brands.

The principle of the NPS is relatively simple and that's probably what makes it so widely successful. However,  many things are being written  about it and finding your way through all this information can be tricky. 
This is why, as experts of this metric, we have decided to create our own eBook, the ultimate guide to becoming an expert of the NPS!

Definitions, methodology and collection... don't wait any longer to become an NPS expert !

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What will you get from this Ebook ? Take a look inside : 
  • A  thorough definition of the NPS:  transactional NPS, relational NPS ...
  • Answers to all the questions you might have been asking yourself about the NPS question:  how to ask it, why should you put it into a questionnaire, at which point to place it? ...
  • How to measure the NPS properly? When, through which channel, to whom?...

 GET THE EBOOK!

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