The New Retail Journey Revealed

Survey results from European retail leaders on what the customer journey will look like in a post-pandemic world

What has been the real impact of COVID-19 on retail?

In our new white paper, Critizr asks the people who are best placed to answer this question: retailers themselves.

Our survey of over 100 leading retailers in the UK and France delves deep behind the headlines to offer fresh statistics, essential insight and real-life examples from people working across the sector – from Grocery and DIY to Fashion and Health & Beauty.

With insights from the likes of Sainsbury’s, Hobbs and Marks and Spencers, download the white paper today to discover what the future holds for retailers.



Over 60,000 business owners use Critizr

  • Carrefour
  • Monoprix
  • Dominos
  • Nocibé