The New Retail Journey Revealed

Survey results from European retail leaders on what the customer journey will look like in a post-pandemic world

What has been the real impact of COVID-19 on retail?

In our new white paper, Critizr asks the people who are best placed to answer this question: retailers themselves.

Our survey of over 100 leading retailers in the UK and France delves deep behind the headlines to offer fresh statistics, essential insight and real-life examples from people working across the sector – from Grocery and DIY to Fashion and Health & Beauty.

With insights from the likes of Sainsbury’s, Hobbs and Marks and Spencers, download the white paper today to discover what the future holds for retailers.

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