Fashion and Beauty Industry cheat guide:

How Understanding Customer Obsession Ensures Success.

Using Forrester research commissioned by Critizr.

If your business has survived COVID-19 and the ‘Death of the High Street’ - what’s your next move to ensure further success?

Times have changed, and customer strategies that once worked to overcome past challenges won’t cut it in today’s world as we enter a realm of higher demand for digitalisation, brand convenience and customer frugality. 

So how do you differentiate yourself from the competition and succeed in the long term? 

Download this report to: 

  • Understand why the Fashion and Beauty Industry needs to become customer-obsessed.
  • See why the fashion and beauty industry's behemoths Boots, Pimkie, and John Lewis are named as our top 3 leaders.

  • Find out how Pimkie and Critizr are empowering store teams to ensure a seamless customer experience.

Forrester_Fashion & Beauty guide


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