Find out how Havas Voyages customized and enhanced its customer relationship score by 14% in 1 year by fusing digital with local.
For Havas Voyages — voted the best travel brand in term of quality of service in 2018 —customer experience is paramount. Within a market that is undergoing rapid transformation, and that tends towards disintermediation, the group is leaving nothing up to chance.
What lies at the root of their success? Well, they offer a premium, customised and unique customer experience. Download the Case Study now to learn more.