Customer feedback: The new era of feedback-driven Marketing

The customer feedback revolution

Marketing directors, the time is nigh! 

Traditional marketing has become increasingly ineffective. Having encountered all the tricks and gimmicks, consumers are at a point now where they have lost all faith in advertising.

On the other hand, nearly 9 out of 10 consumers turn to online customer feedback before purchasing. A lever for acquisition and a source for loyalty, customer feedback is an asset you can no longer afford to live without!