“Critizr allows us to connect our teams and our customers to engage in real, constructive dialogue. Our customers place more trust in our brand now that our restaurant managers use the Critizr interface to respond directly to their comments."
Olivier Descamps, CEO of Flunch
“We launched our customer listening approach with Critizr more than a year ago, this approach has two major virtues: strengthening the quality of customer relations by questioning them and taking the time to respond to each one in a personalized way; mobilizing and raising the awareness of internal teams around the subject of customer satisfaction."
Céline Le Grand, Customer Relations Manager Printemps Haussmann
