An all-in-one platform for Collecting, Responding to, Evaluating, and Capitalising on your Customer Feedback.

We make the idea of genuine interaction between consumers and companies a reality.

96% of dissatisfied customers don’t express their feelings directly to the company! Critizr is making it possible for customers to express themselves through their multi-channel engagement platform.

Nicolas Hammer & Thibault Carlier, Critizr Co-Founder

Our beliefs on Customer Relationships

Far too many customers leave a store without leaving feedback, the main reason for this being the lack of time and trust. Critizr is a trusted and impartial third-party provider, here to bridge the gap between the customer and the brand in full transparency. Critizr relies on ten customer convictions, to bring a breath of fresh air to this all-important aspect of business.

Read our 10 convictions
LP TYP 10 convictions_UK

We’re recruiting !

Would you like to work for a high-energy, fast-growing startup ? Lend your talents to make Critizr the leading, trusted third party provider in Europe !

See our job offers

Join the leader.

Critizr is known for being one of the most progressive and innovative companies in Europe.
    + 4 million pieces of feedback have been sent to companies by users
    85% of these comments are sent directly back to point of sale managers
    + 1 million active users (web & mobile services)
    Over 18€ Million raised from major European investment funds

The Critizr team is always available, focused, and convinced that the customer should be at the center of a company’s daily discussion. This quickly growing outfit is one of many “born at Euratechnologies” success stories, and we’re certainly proud of that !"

Mr. Raouti CHEHIH - President of the Advisory Board at Euratechnologies


Discover what the media has to say about Critizr’s approach to customer engagement.
Parution Presse Les Echos Critizr

“Critizr aims to become the leader in measuring customer relationships.”

Les Echos

Parution presse Critizr sur BFM TV

“Critizr--The customer relationship specialist.”

BFM Business

Parution Presse France 2

“Why companies have taken to pampering their unhappy customers.”

France 2

Parution presse Critizr Relationclientmag

“Critizr amps up their development.”

Relation Client Mag

Let’s talk today!
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