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Positive Customer Experience Depends on How You Respond to Feedback - CNBC interview

Douglas CNBC interview-2
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Hazel Morton

Head of Growth Marketing

Our very own Douglas Mancini was interviewed by CNBC at our recent appearance at FUTR.  He explains why simply having technology to manage Customer Feedback isn't enough. Speedy response and visible action at a local level can transform Customer Experience.

Watch the full interview:

Douglas CNBC interview

 

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