Carrefour is one of the largest retailers in Europe. As a global business it serves over 104 million household customers worldwide, processes 13 million daily cash transactions and has 14.2 million ...

"Thank You." A simple word on the surface, but one that can multiply tenfold when it comes to the motivation and morale of in-store teams.

As channels and consumer habits evolve constantly, brands must adapt to stay relevant and present where their customers are. We’re excited by this innovation that is set to further empower consumers ...

Atol is one of the leading optical co-operative chains in France. At our recent event, they shared their views and experience on the importance of creating a strong customer feedback program to ...

We are currently dealing with the biggest retail shake-up in a century. Lockdown, isolation and staying local have led to the emergence of new customer experience priorities, whether that’s safe ...

Pimkie the European women's fashion retailer has adopted the Critizr solution to listen to their customers at every stage of the Customer Journey. This initiative allows Pimkie to better track ...