INFOGRAPHIC: How is the retail industry in France and the UK adapting during COVID-19?

After two nationwide lockdowns and numerous localised restrictions this year, the retail industry has been disrupted by the force of COVID-19. 

In order to respect new health and safety regulations while ensuring a quality customer experience, French and British retailers have shown great adaptability and agility during the pandemic.

We’ve searched for some of the best innovations and measures put in place by retailers since the pandemic began. Here are some examples which caught our eye: 


View infographic in PDF format here

Discover more about how the retail journey is changing in our latest white paper which presents findings from over 100 customer experience retail leaders. Download below: 

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