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Featured article

Will you meet your perfect tech match in 2020?

customer case

Pimkie relies on Critizr to optimise the customer experience in store

Customer Experience

A gym member can be for life...not just for post-Christmas

Critizr News

Critizr raises €15 million to accelerate international growth - UK is focus market as new London office officially launched

Case Study

An Interview with Giulia Klees - MAC Cosmetics Retail Operations Manager

Where can you meet Critizr?

Management

Let your frontline staff sparkle this Christmas, and your sales will follow

Customer Experience

Positive Customer Experience Depends on How You Respond to Feedback - CNBC interview

Customer Focus

The 5 Biggest Challenges in Measuring Customer Satisfaction

Customer Focus

What Customer Satisfaction indicators should you track?

Customer Focus

NPS: How to interpret and analyse it?

Case Study

How is Thomas Cook improving its Customer Relationships?

Case Study

How does leading French Shoe store Éram use Customer Feedback to improve the quality of their Products and Service?