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Featured article

Reverse Planning for Feedback Management Software Implementation

Actu Critizr

Interview with Stéphane Cossic, Customer Feedback Manager at Carrefour

Dec 6, 2018 4:08:35 PM
Relation client

Top Tips for Launching a Customer-Centric Strategy

Nov 22, 2018 11:42:58 AM
Actu Critizr

Interview with Frédéric Niel, Customer Relationship Director at ING Direct

Nov 19, 2018 1:00:00 PM
Actu Critizr

Interview with Patrick Guimet, Head of the Customer Relations department at Monoprix

Nov 16, 2018 12:23:19 PM
Expérience client

How Cameron, the Store Manager at Sporty, transformed a dissatisfied customer into a satisfied customer with help from Critizr

Oct 25, 2018 2:28:36 PM
Client

The 5 Biggest Challenges in Measuring Customer Satisfaction

Oct 11, 2018 4:56:28 PM

Master your company’s e-reputation thanks to customer engagement

Oct 10, 2018 12:05:46 PM
Client

3 tips for responding to positive Customer Feedback

Oct 4, 2018 2:21:29 PM

How Havas Voyages customized and enhanced its customer relationship score by 14% in 1 year by fusing digital with local

Sep 27, 2018 2:47:56 PM

What if our notions of customer experience were wrong?

Sep 20, 2018 2:50:57 PM
Critizr News

Customer Experience: Your Greatest Differentiator

Aug 7, 2018 1:30:00 PM
Critizr News

Responsibility: Achieving Customer Satisfaction through Team Engagement

Jul 31, 2018 4:44:44 PM
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