Last week the Critizr UK team attended Retail Week Live. Not only did we have our #CritiTree where attendees could give praise to retailers, but we also hosted a Panel session with the winners from ...
Customer Obsession
Has your company ever tried a ‘back to the shop floor’ initiative? The one where senior managers and HQ execs take a day away from their desk once or twice a year to see what life is actually like ...
Customer Obsession
For more than a year, the retail world has been in constant adaptation: shopping habits have changed, and retailers have had to adapt to the irregular rhythm of openings and closures. But one thing ...
Customer Focus
Customer Obsession
Customer-centricity is officially over. And Grocers, it’s time to wake up and smell the obsession (customer obsession, that is.)
