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Crédit Mutuel Océan chooses the Critizr solution to drive customer satisfaction

Management

Best Practices for Implementing Quality Management within your Organization

Expérience client

The Art of Eliciting Actionable Customer Feedback

Actu Critizr

Interview with Léa Bernard, Marketing Director at France Pare-Brise

Expérience client

The Future of Customer Feedback

Client

5 frequently asked questions to consider when launching a customer listening project

Actu Critizr

Interview with Valérie Neve, Customer Relationship and Distance Sales Director at Leroy Merlin France

Infographies

Reverse Planning for Feedback Management Software Implementation

Actu Critizr

Interview with Stéphane Cossic, Customer Feedback Manager at Carrefour

Relation client

Top Tips for Launching a Customer-Centric Strategy

Actu Critizr

Interview with Frédéric Niel, Customer Relationship Director at ING Direct

Actu Critizr

Interview with Patrick Guimet, Head of the Customer Relations department at Monoprix

Expérience client

How Cameron, the Store Manager at Sporty, transformed a dissatisfied customer into a satisfied customer with help from Critizr