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Management

Let your frontline staff sparkle this Christmas, and your sales will follow

Aug 16, 2019 12:03:10 PM
Customer Experience

Positive Customer Experience Depends on How You Respond to Feedback - CNBC interview

May 24, 2019 7:21:04 PM
Customer Focus

The 5 Biggest Challenges in Measuring Customer Satisfaction

May 2, 2019 11:40:00 AM
Customer Focus

What Customer Satisfaction indicators should you track?

Apr 12, 2019 11:10:00 AM
Customer Focus

NPS: How to interpret and analyse it?

Apr 8, 2019 11:11:00 AM
Case Study

How is Thomas Cook improving its Customer Relationships?

Apr 5, 2019 5:53:43 PM
Case Study

How does leading French Shoe store Éram use Customer Feedback to improve the quality of their Products and Service?

Apr 2, 2019 10:31:55 AM
Customer Experience

3 tips & 1 RFP template to structure your Customer Listening and Satisfaction measurement project

Mar 19, 2019 5:00:09 PM
Case Study

How Monoprix engages the entire company, shop floor to boardroom, in customer feedback management and CX

Mar 12, 2019 10:19:00 AM
Customer Experience

The key features of a feedback management platform

Feb 27, 2019 10:30:55 AM
CRM & Marketing

Supermarket & convenience store study : Do you know the reasons behind your customers dissatisfaction?

Feb 20, 2019 10:28:09 AM
Critizr News

Critizr, from then to now 🚀

Feb 7, 2019 10:05:00 AM
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